Manfaat ACC Call Center, Not Just Complaints
The benefits of an ACC call center will be available to its users. Problems with consulting on loan cooperation or leasing agencies often occur and if they are not solved quickly, misunderstandings occur . Well, this misunderstanding of the lack of information can be another problem for you.
Of course, you don’t want the problem that is going through while you’re going to have a hefty loan funded by equipment that’s going to acc and isn’t dealt with quickly? In order to overcome different problems or challenges, there are different methods that can be used. One of those contacted the ACC call center.
There are many advantages to having an ACC-owned call center , and the most noticeable is that it helps solve problems during the funding process. There are a few problems often encountered by ACC service service people such as requests for loan assistance to increase mortgage rents to make it easier for the parts.
To contact the telephone station, it can be done easily. Because ACC provides its own number that can be contacted by its customers or users. You can immediately complain about the number they are concerned about and report the complaint or complaints in a proper and detailed manner.
This way, the party that came out of that lease can give you the right solution. Remember to provide some important documents that are needed. Before you know how to communicate and what are the benefits of an ACC call center, you also need to know what the company’s immediate history is , just go ahead see the description below.
ACC Company History Overview
As previously mentioned, it will actually actually be available for a lot of benefits coming from the ACC call center. ACC or Astra Credit Companies is an automobile and heavy equipment company that funds it. The finance firm appears to have a good reputation in the wider community and has more than 9,000 cooperative entrepreneurs.
Referring to the rule from OJK (financial services agency) no. 29/POJK.05/2014, the company undertakes the business needs of the fields of financing financing, multipurpose purposes and operating leases, a good capital of employment. using standard protocol and share-based management. They both have their own advantages .
Acc’s predecessor came from the PT Astra Sedaya Finance company which was founded on July 15, 1982 under the name PT Raharja Sedaya. The agency is useful in supporting the Astra group’s automotive business . Only in 1990, PT Rajardja Sedaya changed its name to PT astra Sedaya Finance.
The benefits of the call center that ACC offers this company include the purchase of new and used cars, especially cars manufactured by Astra such as Toyota Isuzu, Daihatsu, Peugeot to BMW. As per previous formulation, the company works to support the financing process for more than 1600 auto dealers in Indonesia.
Some of the companies they operate as ACC organizations include Astra Sedaya Finance, PT Swadharma Bhakti Sedaya Finance, PT Astra Auto Finance, PT Staco Estika Sedaya Finance and PT Pratama Sedaya Finance . This company has so far been developing various services and facilities. In addition, it also continues to continue to maintain their reputation for it.
Buuxi ACC yang Call Center Information
The existence of ACC’s call center services is actually a way for customers and companies to access information easily and in practice. In addition to that, there are many advantages that ACC call centers will have available to users. Especially to overcome the various different problems and complaints while cooperating.
For those of you who would like to contact a part of the company’s call center , you can call directly at 021-766-9000 for customers in the Jakarta area. Meanwhile if you are outside Jakarta you can contact them directly at 1500-599. This number can be linked using all the telecommunications operators.
Meanwhile , customers who wish to contact the head office directly can call them directly at (021) 7885-9000. Where the head office of the ACC is located in Jl.TB Simatupang No.90. When these complaints and recommendations are being filed, they must be clearly and deeply held so that the company can continue to understand them.
Customers can wait approximately 20 days to get a response or response. The time frame is calculated by the complete sourced document . If it turns out that the task of submitting the complaint has not received a response, then the only way to go can be taken by contacting OJK according to the 1500655 number. This is the best way to file complaints.
Acc Call Center Benefits
They don’t already know how to file a complaint with an ACC company. Well, it turns out that there are many advantages that ACC call centers should know. For more details, see see the review below
- Make complaints quickly
As mentioned earlier, the existence of a call center is actually the ideal place to make complaints as problems during the credit process. This quick reporting method can solve your problem quickly. You can directly use any of the numbers above.
- Find information about the product you have
Another benefit of acc’s call center is that you get information regarding the company’s relevant products. Companies Astra Credit itself has several products such as car financing to heavy lat.
- To get advice
The existence of a call center can also be the best place to offer advice to the company. It cannot be denied, if the services of a rental company are not sometimes satisfactory, you can give them advice as soon as possible so that they can work better than jobs. .
- To contact the company
The advantage acc’s call center has over the existence of the call center is that it connects customers with this ACC company. Not only that , their survival is also very important, because they can handle different types of customer problems.
Advantages of Buying a Car with ACC
There are various advantages to be had from buying a car with ACC are as follows:
- Keep the best service to their customers
The use of this leasing agency by ACC will also offer many benefits for its users. As for the existence of the best service and uses the concept of operational excellence to maintain customer satisfaction.
- Has a wide of full of full product features
Astra Credit Companies also have a wide variety of products that are to some extent complete. In addition, she has partnered with several car dealers in Indonesia. Credit claim can be made as well easily.
- affordable customer acquisition
Finally, you will also be provided with a service in the form of customer access which has a very easy reach . There are plenty of networking opportunities such as call centers or social media.
Working with funding agencies isn’t really more than a variety of problems. To succeed in this, customer service can be the best solution. There are so many acc call centers benefits you can get.